Frequently Asked Questions
Frequently Asked Questions
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How can I contact you?
How can I contact you?
Contact us at legacydominoes@gmail.com for any questions about colors, engraving, or anything else you have questions about!
What colors are available?
What colors are available?
Legacy Dominoes come in red, blue, purple, and black. Contact us at legacydominoes@gmail.com for custom colors and pricing.
How complex can my design be?
How complex can my design be?
The complexity of the design will impact the clarity of the engraving. The more complex the design, the less clarity there will be in the final engraving. A crisp, simple design works best on the domino. If you’re unsure if your design will work, please email us your design prior to placing your order. Email us at legacydominoes@gmail.com.
How long will it take to receive my order?
How long will it take to receive my order?
It will usually take 5-6 weeks to receive your order since each set is custom built.
How durable are the dominoes?
How durable are the dominoes?
They are very durable. The dominoes are coated using an anodizing process that hardens the aluminum. However, if you choose to play on an unfinished hard surface such as stone, concrete, or tile, it will cause the dominoes to become scratched over time.
How do I submit my artwork?
How do I submit my artwork?
You will be asked to upload a file during checkout. Outlines of your design is ideal and any file format will work.
How do I know if my design is possible?
How do I know if my design is possible?
If you’re unsure if your design will work, please email us your design prior to placing your order. Email us at legacydominoes@gmail.com.
What size are the dominoes?
What size are the dominoes?
The dominoes measure 1” x 2” x 3/8” thick.
Can I get double twelves?
Can I get double twelves?
Yes. Please contact us for pricing.
Can I play with them on any surface?
Can I play with them on any surface?
Ideally, it is best if you play with them on a felt, glass, or wooden table which is less likely to scratch the dominoes. However, if you choose to play on an unfinished hard surface such as stone, concrete, or tile, it will cause the dominoes to become scratched over time.
Do I get to proof my design before they are made?
Do I get to proof my design before they are made?
Yes. Prior to production, we will send you a proof of your design for approval.
Can you ship the dominoes outside of the United States?
Can you ship the dominoes outside of the United States?
Unfortunately, not at this time. We only ship within the United States and its territories.
What if I lose one, can I order a replacement domino?
What if I lose one, can I order a replacement domino?
Yes, for a fee we will send you a replacement domino. We keep all designs on file. Contact us at legacydominoes@gmail.com for the pricing.
Do I need to do anything special to care for the dominoes?
Do I need to do anything special to care for the dominoes?
No
How can I clean my dominoes?
How can I clean my dominoes?
You can occasionally use a gentle household cleaner to clean and disinfect your dominoes.
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